Thursday, September 13, 2007

Customer Service ( where customer is king )



It was a busy September month for RQLearning. This time, in the first week of September, we conducted a 3-day Customer Service programme for staff of University Kebangsaan Malaysia. It was held at a local hotel. Spirits were high and so also were the sessions which were well participated., It was a highly interactive session led by our Principal Consultant, Pn Zalina. So what, did the participants say at the end of the programme....yes , they had a very positive and enjoyable sessions and hope to implement some of their deliberations during the workshop at their workplace.

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